A move involves more than carrying boxes. It starts with understanding your plans, continues through the work at each property and leaves room for questions afterward. Here is how to prepare for the conversations along the way.
Your first conversation with BAM is the place to explain the move: where you are going, what you are taking and when you need help. Share access details early so the estimate and service discussion start with the right information.
At pickup, walk through the agreed inventory and point out items that need special attention. Show the crew the building access route and identify anything staying behind. At delivery, explain where you want items placed.
Keep your moving details and contact information together. If your plans change or a question comes up after delivery, contact BAM with the move date and the details needed to understand your request.
The small details often shape the day. A reserved elevator, an awkward stair turn or an item missing from the inventory is easier to discuss before the truck arrives.
Describe the help you need using our residential moving and packing services pages. Photos of access points and larger items can make the conversation more specific.
Review the inventory, addresses, timing and agreed services. Confirm building arrangements and ask where to send changes. Keep essentials, keys and documents you need during the move accessible.
Walk through the items and the access route before loading. At the destination, explain the room plan and review the completed work. Raise questions while the details are fresh.
Flag an added item, delayed access or a new stop promptly. Ask what the change means for timing, scope and cost, and confirm the revised arrangement before extra work begins.
Good preparation includes understanding the written details. Check which packing tasks, materials, disassembly, reassembly, stops and storage arrangements are included in your move. Ask about anything you cannot find in the estimate.
Review our licensing and insurance information, company terms and conditions and moving guarantee. Confirm the terms and protection options that apply to your particular service, including any limits or exclusions.
Building paperwork and protection for belongings serve different purposes. If your property asks for a certificate of insurance, share the requirements early and confirm the submission arrangements.
Plan around the rooms, furniture, packing needs and access at your old and new homes.
Explore residential moving →Discuss workspaces, equipment, building access and the schedule your business needs to plan around.
Explore commercial moving →Ask about the route, delivery arrangements and any storage needs before confirming an interstate move.
Explore long-distance moving →Contact Big Apple Moving to discuss your dates, addresses, inventory and service needs. Before the move, confirm the best contact route for schedule changes and building information, and keep it with your written moving details.
Let Big Apple Moving know as soon as your plans change. Send the updated item list, date or address and ask whether the change affects availability, the estimate or the agreed services. Get the revised arrangements confirmed before moving day.
Share the floor, stairs, elevator reservation, loading entrance, parking restrictions and any certificate-of-insurance requirements at both properties. Include narrow doors, long carries and building contact details where relevant. On arrival, point out anything that has changed.
Packing services are available to discuss when requesting your estimate. Explain whether you need help with a few fragile items or a larger part of the home, and confirm the labor, materials and unpacking tasks included in your written scope.
You can share a preference when arranging your move. Ask whether it can be accommodated for your date and service; a request alone does not confirm a particular person will be assigned.
Confirm the pickup and delivery arrangements for your specific move before booking, especially for a long-distance move or a move involving storage. Do not assume that the same people or vehicle will handle every stage.
Start with our licensed and insured movers information, then ask about the documents and coverage that apply to your move. A building certificate of insurance is different from protection for your belongings. Review the written terms, limits and exclusions before deciding.
Use the Big Apple Moving contact page or the contact details provided with your move. Include your name, move date and a clear description of the question. For a concern involving an item, keep relevant photos and paperwork and check the applicable reporting procedure and deadlines.
Send your preferred date, pickup and delivery locations, a starting item list and any building restrictions. We can begin the conversation about the services you need and the details to confirm before booking.
With an average 5-star rating over 3000+ verified reviews, Big Apple Moving is the right choice for you.
David & his crew were amazing! They went above and beyond. They were super kind and understanding. A pleasure to work with. They were very professional, punctual, great communication and did the job extremely fast. They helped me move from NY to PA. I would definitely recommend them without hesitation. They would definitely be my first choice every time. Thank you again guys! Big Apple Moving company is #1!!!!!
Moving from a walk-up can be stressful, but these movers made the experience surprisingly easy. They were punctual, professional, and handled all my furniture with care. They even went the extra mile to ensure everything was properly wrapped and protected. Their price was very competitive, and I was extremely satisfied with their service. I highly recommend them to anyone needing moving assistance.
Omg they are fast and very professional. Outstanding job the drivers and helpers are great. I would recommend them all the time. Plus they do state to state moves as well. They pack up everything neatly, and make sure they communicate on with you. Excellent, Excellent, Excellent.
Truly exceptional service for a very reasonable price. These guys are as good in the office (administration) as they are in the field (actual movers). Fresh clean materials, careful attention to fragile items. Would highly recommend!
Exceptional Service and Careful Handling from the LUKAS CREW I recently used Big Apple Moving Company for my move, and I couldn't be happier with their service. From start to finish, the team (LUKAS CREW) was incredibly professional, careful, and helpful. They took great care in packing and moving my furniture, ensuring everything was securely wrapped and transported without a scratch. Their attention to detail and efficiency made the entire process stress-free. I highly recommend Big Apple Moving Company to anyone looking for a reliable and diligent moving service. They truly go above and beyond!
Levan and David crew was great! They were very respectful fast and efficient. David was VERY insightful. Helped me with how to arrange my bedroom set. I enjoyed them as movers. Really really good guys! 💜
Dave and his crew were great! Highly recommended this company if you need moving services. They were on time, professional and worked very smoothly. They took care of all my items and conducted themselves as pure professionals. A+ service!
I couldn't help but admire David & Irkli! I requested their packaging service, and they swiftly packed my belongings with wrapping paper and boxes at an incredibly fast pace. From start to finish, their service was flawless. David and Irkli were not only extremely friendly but also astonishingly efficient, always striving to handle my move with care and precision. They went above and beyond to accommodate my needs, making the entire process stress-free and enjoyable. Above all, they made an effort to minimize stress for my hamster, even greeting her and immediately setting up her cage so she could rest as soon as we moved in. This truly shows their thoughtfulness. Their professionalism was evident in every interaction, and their dedication to customer satisfaction was truly outstanding. They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!
I recently used Big Apple Moving for my relocation, and I couldn't be happier with their service. From start to finish, the entire process was seamless and stress-free. The team was professional, efficient, and incredibly courteous. They handled my belongings with great care, ensuring everything arrived in perfect condition. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Big Apple Moving for anyone in need of a reliable and top-notch moving company. Thank you for making my move so easy and enjoyable!
David & his crew were amazing! They went above and beyond. They were super kind and understanding. A pleasure to work with. They were very professional, punctual, great communication and did the job extremely fast. They helped me move from NY to PA. I would definitely recommend them without hesitation. They would definitely be my first choice every time. Thank you again guys! Big Apple Moving company is #1!!!!!
Moving from a walk-up can be stressful, but these movers made the experience surprisingly easy. They were punctual, professional, and handled all my furniture with care. They even went the extra mile to ensure everything was properly wrapped and protected. Their price was very competitive, and I was extremely satisfied with their service. I highly recommend them to anyone needing moving assistance.
Omg they are fast and very professional. Outstanding job the drivers and helpers are great. I would recommend them all the time. Plus they do state to state moves as well. They pack up everything neatly, and make sure they communicate on with you. Excellent, Excellent, Excellent.
Truly exceptional service for a very reasonable price. These guys are as good in the office (administration) as they are in the field (actual movers). Fresh clean materials, careful attention to fragile items. Would highly recommend!
Exceptional Service and Careful Handling from the LUKAS CREW I recently used Big Apple Moving Company for my move, and I couldn't be happier with their service. From start to finish, the team (LUKAS CREW) was incredibly professional, careful, and helpful. They took great care in packing and moving my furniture, ensuring everything was securely wrapped and transported without a scratch. Their attention to detail and efficiency made the entire process stress-free. I highly recommend Big Apple Moving Company to anyone looking for a reliable and diligent moving service. They truly go above and beyond!
Levan and David crew was great! They were very respectful fast and efficient. David was VERY insightful. Helped me with how to arrange my bedroom set. I enjoyed them as movers. Really really good guys! 💜
Dave and his crew were great! Highly recommended this company if you need moving services. They were on time, professional and worked very smoothly. They took care of all my items and conducted themselves as pure professionals. A+ service!
I couldn't help but admire David & Irkli! I requested their packaging service, and they swiftly packed my belongings with wrapping paper and boxes at an incredibly fast pace. From start to finish, their service was flawless. David and Irkli were not only extremely friendly but also astonishingly efficient, always striving to handle my move with care and precision. They went above and beyond to accommodate my needs, making the entire process stress-free and enjoyable. Above all, they made an effort to minimize stress for my hamster, even greeting her and immediately setting up her cage so she could rest as soon as we moved in. This truly shows their thoughtfulness. Their professionalism was evident in every interaction, and their dedication to customer satisfaction was truly outstanding. They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!
I recently used Big Apple Moving for my relocation, and I couldn't be happier with their service. From start to finish, the entire process was seamless and stress-free. The team was professional, efficient, and incredibly courteous. They handled my belongings with great care, ensuring everything arrived in perfect condition. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Big Apple Moving for anyone in need of a reliable and top-notch moving company. Thank you for making my move so easy and enjoyable!
David’s crew did a great job with our move, was on time and completed the move very quickly. they also took extra stuff that we didn’t include in our original estimate. Highly recommend
David’s crew did an excellent job with our move. They were fast and efficient and even helped us pack our additional items that did not make it into boxes. This is our second time using Big Apple Moving and we are always very happy with their services.
Pasha&Tazo were wonderful! They were quick and wrapped all my items with care. I really appreciate their hard work and attention to detail when carrying my items down from the 4th floor. Would hire again !
We are so happy with our experience with Big Apple Moving. Michele's team was professional, thoughtful, and gentle with our goods, and went above and beyond. I am not able to lift much on my own, and they made sure every storage box, elfa shelf unit, and piece of furniture was put exactly where I wanted it. They were courteous and efficient, and we would happily work with them again. Mylos the coordinator was also responsive, thought through all the details, and was easy to work with. Pricing was more affordable than comparable moving companies that offer the same services. Thank you Michele and Big Apple Moving!
Tamizi and his partner were great! Super fast, on time, didn’t break anything, friendly, conscientious. The company was very communicative and helpful. Made my move a 10/10!
I have used Big Apple 3 times in the past 27 years. Each time has been excellent. Recently, Mischa's team was on time, dedicated, polite, efficient, and thorough. Reasonable price, too. Blaze in the office was very helpful.
I recently used Big Apple Moving to relocate some large and heavy equipment for our business, and I am extremely impressed with their service. The team arrived on time and was well-prepared to handle the equipment safely. The movers, Shannon and John, were very courteous, diligent, and helpful. They realized they needed an additional set of hands for this job and promptly called in Zura. Altogether, the team was able to complete the task within the day. Their teamwork and professionalism were evident, and I commend them for their hard work. I highly recommend Big Apple Moving to anyone in need of a reliable and efficient moving company. They made what could have been a stressful experience much more manageable, and I am grateful for their outstanding service.
Big Apple moving was great! Levan and Luki were the best. Easy to work with, during a stressful time moving houses. They took care of everything from start to finish in the moving process. Will definitely recommend using their services
David and Irakly did an AMAZING job! They wrapped up everything so nicely and made sure my stuff was safe. Highly recommend using Big Apple Movers!
David’s crew did a great job with our move, was on time and completed the move very quickly. they also took extra stuff that we didn’t include in our original estimate. Highly recommend
David’s crew did an excellent job with our move. They were fast and efficient and even helped us pack our additional items that did not make it into boxes. This is our second time using Big Apple Moving and we are always very happy with their services.
Pasha&Tazo were wonderful! They were quick and wrapped all my items with care. I really appreciate their hard work and attention to detail when carrying my items down from the 4th floor. Would hire again !
We are so happy with our experience with Big Apple Moving. Michele's team was professional, thoughtful, and gentle with our goods, and went above and beyond. I am not able to lift much on my own, and they made sure every storage box, elfa shelf unit, and piece of furniture was put exactly where I wanted it. They were courteous and efficient, and we would happily work with them again. Mylos the coordinator was also responsive, thought through all the details, and was easy to work with. Pricing was more affordable than comparable moving companies that offer the same services. Thank you Michele and Big Apple Moving!
Tamizi and his partner were great! Super fast, on time, didn’t break anything, friendly, conscientious. The company was very communicative and helpful. Made my move a 10/10!
I have used Big Apple 3 times in the past 27 years. Each time has been excellent. Recently, Mischa's team was on time, dedicated, polite, efficient, and thorough. Reasonable price, too. Blaze in the office was very helpful.
I recently used Big Apple Moving to relocate some large and heavy equipment for our business, and I am extremely impressed with their service. The team arrived on time and was well-prepared to handle the equipment safely. The movers, Shannon and John, were very courteous, diligent, and helpful. They realized they needed an additional set of hands for this job and promptly called in Zura. Altogether, the team was able to complete the task within the day. Their teamwork and professionalism were evident, and I commend them for their hard work. I highly recommend Big Apple Moving to anyone in need of a reliable and efficient moving company. They made what could have been a stressful experience much more manageable, and I am grateful for their outstanding service.
Big Apple moving was great! Levan and Luki were the best. Easy to work with, during a stressful time moving houses. They took care of everything from start to finish in the moving process. Will definitely recommend using their services
David and Irakly did an AMAZING job! They wrapped up everything so nicely and made sure my stuff was safe. Highly recommend using Big Apple Movers!
