Moving Heavy Appliances In NYC: Who Handles What

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    Moving Heavy Appliances in NYC: What Crews Handle, What the Law Reserves

    Quick answer: Moving heavy appliances in New York splits into two jobs, and only one of them belongs to a moving crew. The carrying is craft — a front-load washer runs 205 to 250 pounds on published spec sheets, a French-door fridge up to 335 — but the disconnections are regulated: under New York City’s Local Law 150, gas work may only be performed by a licensed master plumber or someone qualified working under one, and unqualified gas work carries a $5,000 penalty. The move-day rule that saves the most machines is smaller: a front-load washer must travel with its transit bolts reinstalled, because manufacturers warn that shipping one without them can wreck the drum suspension. Book the plumber and order the bolt kit two weeks out, and the rest is lifting.
    Machine by machine

    What Each Appliance Actually Requires Before It Moves

    Every machine in the kitchen and laundry room has one preparation step that decides whether it survives the truck, and one question about who is allowed to touch it. Here they are, side by side, with weights from published manufacturer spec sheets.

    Appliance Published weight Before the crew arrives The catch
    Refrigerator ~260–335 lb (36” French-door specs); built-ins heavier Empty, defrost, water line off — full physics in our fridge guide Whether it may lie down depends on the model type
    Front-load washer ~205–250 lb Transit bolts reinstalled — the model-specific kit, ordered ahead Manufacturers warn suspension damage without them
    Dryer ~120–145 lb Electric: unplug and cap the cord. Gas: a licensed plumber disconnects Vent duct comes off and travels separately
    Gas range ~150–175 lb Licensed master plumber — never the crew, never you NYC law, not mover policy; see below
    Dishwasher ~58–81 lb It is plumbed and often hardwired — agree the uninstall in advance Lightest machine, most connected

    The pattern worth noticing: the heaviest machine is rarely the hardest part of the job. The connections are.

    The gas rule

    Why No Moving Crew May Touch Your Gas Line in NYC

    This is the section every appliance guide skips, and it is the one with a statute behind it.

    Under New York City’s Local Law 150 of 2016, it is unlawful to perform gas work unless the work is done by a licensed master plumber, or by a qualified person working under one. That is not a permit technicality — the city’s Department of Buildings classifies even replacing a range or dryer at an existing shutoff valve as plumbing work reserved to the licensed trade. The narrow relief the code offers is that such like-for-like swaps may not need a permit; there is no version of the rule that lets a homeowner or a moving crew do the work instead. The penalty for unqualified gas work runs to $5,000, and Con Edison’s own customer guidance is blunt: call a professional if you need to move or replace a gas-fired appliance.

    National moving companies’ published policies point the same direction — movers do not disconnect utilities or perform plumbing and electrical work, and capping a gas line is technician work. So when a moving company tells you its crew will handle the gas stove, that is a company to question, not to book.

    The practical sequence: a licensed plumber disconnects and caps the line before moving day, and at the new address a licensed plumber reconnects — and if gas service was shut off in the process, restoration involves filings with the Department of Buildings and the utility, which is one more reason to put the plumber on the calendar before the truck.

    The hardware

    The Small Parts That Decide the Move

    Transit Bolts

    Front-load washers ship with bolts that lock the drum, and manufacturers require them reinstalled for any transport: without them the drum swings and the suspension and internal parts can be damaged. Kits are model-specific — order yours by model number a week ahead, and one manufacturer goes as far as recommending a technician fit them.

    Water Lines

    Anything plumbed gets shut off and drained before the carry: washer hoses, the dishwasher supply, the refrigerator’s ice-maker line. The fridge has its own order of operations, covered in our refrigerator guide.

    The Dryer Vent

    The duct comes off, gets emptied of a truly humbling amount of lint, and travels separately. A crushed vent hose is the cheapest part on this page and the most commonly destroyed.

    Cords, Hoses and Manuals

    Taped to the machine they belong to, in a bag. Twenty minutes of labeling at the old place saves an hour of guessing at the new one.

    NYC buildings

    Walk-Ups, Freight Elevators, and the Paperwork In Between

    The machine is only half the problem in New York; the building is the other half.

    In our experience, most doorman and managed buildings will not release the freight elevator until the moving company has filed a certificate of insurance with management — and appliance moves trip that requirement as surely as full moves do. We handle COIs routinely; if your building needs one, it is a paperwork step to start a week out, not the morning of. Our certificate of insurance service covers what buildings typically ask for.

    Walk-ups are a crew-math question. A washer at 205 to 250 pounds on a tenement staircase is a strapped, two-to-three-person carry with the turns measured first — pre-war stairwells with 180-degree half-landings defeat more appliance moves than the apartment door does. Measure the stair turn, not just the doorway, and tell the mover the floor count when you book, because it changes the crew that gets assigned.

    Since 1979 we have carried more washers up Brooklyn walk-ups than we could count, and the honest rule is this: the building decides the method. Give your mover the building’s facts up front and the day goes to plan.

    The timeline

    Who Does What, and When

    1
    Two weeks out

    Book the licensed plumber for any gas appliance, order the washer’s transit-bolt kit by model number, and give your mover the full appliance list so the crew and truck match the job.

    2
    One week out

    Start the certificate of insurance with building management at both addresses if either has a freight elevator or a doorman. Confirm the plumber’s date sits before the move date.

    3
    The day before

    Empty every machine. Fridge defrosting per its own rules, washer bolts in, dryer vent off, water supplies closed and drained, cords bagged and taped to their machines.

    4
    Moving day

    The plumber’s cap-off is done, the paperwork is filed, and the crew does what crews are for: the protection, the stairs, and the truck — machines riding upright and strapped.

    Appliances, Stairs, and Everything Between

    Big Apple Moving has moved New York kitchens and laundry rooms since 1979 — walk-ups included. Tell us the machines, the floors, and the buildings, and we will put a written estimate in front of you.

    Get a Free Quote

    Questions

    Moving Heavy Appliances — Frequently Asked Questions

    Do appliance movers disconnect gas stoves and dryers? +

    In New York City, no crew legally may. Local Law 150 reserves gas work for a licensed master plumber or a qualified person supervised by one, and unqualified gas work carries a $5,000 penalty. A licensed plumber disconnects and caps the line before moving day; the crew handles the carry. Treat any mover who offers to do the gas themselves as a red flag.

    Do I need transit bolts to move a washing machine? +

    Yes, for any front-load washer and any distance — the drum suspension does not care whether the truck drives ten blocks or ten states. Manufacturers state that machines transported without the bolts can suffer suspension and structural damage, and the kits are model-specific, so order yours by model number ahead of the move.

    How heavy are household appliances? +

    From published spec sheets: a 36-inch French-door refrigerator runs roughly 260 to 335 pounds, a front-load washer 205 to 250, a dryer 120 to 145, a 30-inch gas range 150 to 175, and a built-in dishwasher 58 to 81. The weight tells you the crew size; the connections tell you the schedule.

    Who uninstalls a dishwasher before a move? +

    It is the most connected machine in the house — plumbed in, often hardwired, and screwed to the countertop. Agree in advance who handles the uninstall and get it on the order for service in writing; what a crew may do varies by company, and the water and power must be off before anyone slides it out.

    Do NYC buildings require paperwork to move appliances? +

    Very commonly, yes. In our experience most doorman and managed buildings require the mover’s certificate of insurance on file before the freight elevator is released, for an appliance delivery as much as a full move. Start the COI with management about a week out — it is routine for us and slow for nobody except the person who forgot it.

    Can appliances lie down in the truck? +

    Machines ride upright and strapped as the default. Washers travel upright with bolts in, ranges and dryers upright, and refrigerators follow model-specific rules that we cover in our fridge guide — several door configurations should never travel on their side at all.

    What does it cost to move appliances in NYC? +

    It is quoted per job, and the access usually drives the number more than the weight — floors without an elevator, stair turns, and the disconnection work that has to be arranged around the move. Get it in a written estimate with the appliance list and the building details stated, so the number you see is the number that holds.

    What happens to the gas line at the new apartment? +

    Same rule in reverse: a licensed master plumber makes the connection. And if gas service was shut off along the way, getting it restored involves the plumber filing with the Department of Buildings and the utility — a process measured in days, which is why the plumber goes on the calendar before the truck does.

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    With an average 5-star rating over 3000+ verified reviews, Big Apple Moving is the right choice for you.

    David & his crew were amazing! They went above and beyond. They were super kind and understanding. A pleasure to work with. They were very professional, punctual, great communication and did the job extremely fast. They helped me move from NY to PA. I would definitely recommend them without hesitation. They would definitely be my first choice every time. Thank you again guys! Big Apple Moving company is #1!!!!!

    Royal Doves

    5

    Moving from a walk-up can be stressful, but these movers made the experience surprisingly easy. They were punctual, professional, and handled all my furniture with care. They even went the extra mile to ensure everything was properly wrapped and protected. Their price was very competitive, and I was extremely satisfied with their service. I highly recommend them to anyone needing moving assistance.

    Parker L

    5

    Omg they are fast and very professional. Outstanding job the drivers and helpers are great. I would recommend them all the time. Plus they do state to state moves as well. They pack up everything neatly, and make sure they communicate on with you. Excellent, Excellent, Excellent.

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    5

    Truly exceptional service for a very reasonable price. These guys are as good in the office (administration) as they are in the field (actual movers). Fresh clean materials, careful attention to fragile items. Would highly recommend!

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    Exceptional Service and Careful Handling from the LUKAS CREW I recently used Big Apple Moving Company for my move, and I couldn't be happier with their service. From start to finish, the team (LUKAS CREW) was incredibly professional, careful, and helpful. They took great care in packing and moving my furniture, ensuring everything was securely wrapped and transported without a scratch. Their attention to detail and efficiency made the entire process stress-free. I highly recommend Big Apple Moving Company to anyone looking for a reliable and diligent moving service. They truly go above and beyond!

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    Dave and his crew were great! Highly recommended this company if you need moving services. They were on time, professional and worked very smoothly. They took care of all my items and conducted themselves as pure professionals. A+ service!

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    I couldn't help but admire David & Irkli! I requested their packaging service, and they swiftly packed my belongings with wrapping paper and boxes at an incredibly fast pace. From start to finish, their service was flawless. David and Irkli were not only extremely friendly but also astonishingly efficient, always striving to handle my move with care and precision. They went above and beyond to accommodate my needs, making the entire process stress-free and enjoyable. Above all, they made an effort to minimize stress for my hamster, even greeting her and immediately setting up her cage so she could rest as soon as we moved in. This truly shows their thoughtfulness. Their professionalism was evident in every interaction, and their dedication to customer satisfaction was truly outstanding. They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!

    Jiwon You Soprano

    5

    I recently used Big Apple Moving for my relocation, and I couldn't be happier with their service. From start to finish, the entire process was seamless and stress-free. The team was professional, efficient, and incredibly courteous. They handled my belongings with great care, ensuring everything arrived in perfect condition. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Big Apple Moving for anyone in need of a reliable and top-notch moving company. Thank you for making my move so easy and enjoyable!

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    5

    David & his crew were amazing! They went above and beyond. They were super kind and understanding. A pleasure to work with. They were very professional, punctual, great communication and did the job extremely fast. They helped me move from NY to PA. I would definitely recommend them without hesitation. They would definitely be my first choice every time. Thank you again guys! Big Apple Moving company is #1!!!!!

    Royal Doves

    5

    Moving from a walk-up can be stressful, but these movers made the experience surprisingly easy. They were punctual, professional, and handled all my furniture with care. They even went the extra mile to ensure everything was properly wrapped and protected. Their price was very competitive, and I was extremely satisfied with their service. I highly recommend them to anyone needing moving assistance.

    Parker L

    5

    Omg they are fast and very professional. Outstanding job the drivers and helpers are great. I would recommend them all the time. Plus they do state to state moves as well. They pack up everything neatly, and make sure they communicate on with you. Excellent, Excellent, Excellent.

    Bonnie Buffy Orr

    5

    Truly exceptional service for a very reasonable price. These guys are as good in the office (administration) as they are in the field (actual movers). Fresh clean materials, careful attention to fragile items. Would highly recommend!

    E Louise

    5

    Exceptional Service and Careful Handling from the LUKAS CREW I recently used Big Apple Moving Company for my move, and I couldn't be happier with their service. From start to finish, the team (LUKAS CREW) was incredibly professional, careful, and helpful. They took great care in packing and moving my furniture, ensuring everything was securely wrapped and transported without a scratch. Their attention to detail and efficiency made the entire process stress-free. I highly recommend Big Apple Moving Company to anyone looking for a reliable and diligent moving service. They truly go above and beyond!

    Sade Walker

    5

    Levan and David crew was great! They were very respectful fast and efficient. David was VERY insightful. Helped me with how to arrange my bedroom set. I enjoyed them as movers. Really really good guys! 💜

    CeAsia Rawlings

    5

    Dave and his crew were great! Highly recommended this company if you need moving services. They were on time, professional and worked very smoothly. They took care of all my items and conducted themselves as pure professionals. A+ service!

    Nicholas O'Gorman

    5

    I couldn't help but admire David & Irkli! I requested their packaging service, and they swiftly packed my belongings with wrapping paper and boxes at an incredibly fast pace. From start to finish, their service was flawless. David and Irkli were not only extremely friendly but also astonishingly efficient, always striving to handle my move with care and precision. They went above and beyond to accommodate my needs, making the entire process stress-free and enjoyable. Above all, they made an effort to minimize stress for my hamster, even greeting her and immediately setting up her cage so she could rest as soon as we moved in. This truly shows their thoughtfulness. Their professionalism was evident in every interaction, and their dedication to customer satisfaction was truly outstanding. They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!

    Jiwon You Soprano

    5

    I recently used Big Apple Moving for my relocation, and I couldn't be happier with their service. From start to finish, the entire process was seamless and stress-free. The team was professional, efficient, and incredibly courteous. They handled my belongings with great care, ensuring everything arrived in perfect condition. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Big Apple Moving for anyone in need of a reliable and top-notch moving company. Thank you for making my move so easy and enjoyable!

    Daniela Abad

    5

    David’s crew did a great job with our move, was on time and completed the move very quickly. they also took extra stuff that we didn’t include in our original estimate. Highly recommend

    Shayok Neogi

    5

    David’s crew did an excellent job with our move. They were fast and efficient and even helped us pack our additional items that did not make it into boxes. This is our second time using Big Apple Moving and we are always very happy with their services.

    Samantha Scoppettone

    5

    Pasha&Tazo were wonderful! They were quick and wrapped all my items with care. I really appreciate their hard work and attention to detail when carrying my items down from the 4th floor. Would hire again !

    Natasha Morales

    5

    We are so happy with our experience with Big Apple Moving. Michele's team was professional, thoughtful, and gentle with our goods, and went above and beyond. I am not able to lift much on my own, and they made sure every storage box, elfa shelf unit, and piece of furniture was put exactly where I wanted it. They were courteous and efficient, and we would happily work with them again. Mylos the coordinator was also responsive, thought through all the details, and was easy to work with. Pricing was more affordable than comparable moving companies that offer the same services. Thank you Michele and Big Apple Moving!

    Justine Pak

    5

    Tamizi and his partner were great! Super fast, on time, didn’t break anything, friendly, conscientious. The company was very communicative and helpful. Made my move a 10/10!

    Elise Beck

    5

    I have used Big Apple 3 times in the past 27 years. Each time has been excellent. Recently, Mischa's team was on time, dedicated, polite, efficient, and thorough. Reasonable price, too. Blaze in the office was very helpful.

    Tina Layno Verdon

    5

    I recently used Big Apple Moving to relocate some large and heavy equipment for our business, and I am extremely impressed with their service. The team arrived on time and was well-prepared to handle the equipment safely. The movers, Shannon and John, were very courteous, diligent, and helpful. They realized they needed an additional set of hands for this job and promptly called in Zura. Altogether, the team was able to complete the task within the day. Their teamwork and professionalism were evident, and I commend them for their hard work. I highly recommend Big Apple Moving to anyone in need of a reliable and efficient moving company. They made what could have been a stressful experience much more manageable, and I am grateful for their outstanding service.

    Chrisha Nario

    5

    Big Apple moving was great! Levan and Luki were the best. Easy to work with, during a stressful time moving houses. They took care of everything from start to finish in the moving process. Will definitely recommend using their services

    Samira Dhulipudi

    5

    David and Irakly did an AMAZING job! They wrapped up everything so nicely and made sure my stuff was safe. Highly recommend using Big Apple Movers!

    Brent LaFlam

    5

    David’s crew did a great job with our move, was on time and completed the move very quickly. they also took extra stuff that we didn’t include in our original estimate. Highly recommend

    Shayok Neogi

    5

    David’s crew did an excellent job with our move. They were fast and efficient and even helped us pack our additional items that did not make it into boxes. This is our second time using Big Apple Moving and we are always very happy with their services.

    Samantha Scoppettone

    5

    Pasha&Tazo were wonderful! They were quick and wrapped all my items with care. I really appreciate their hard work and attention to detail when carrying my items down from the 4th floor. Would hire again !

    Natasha Morales

    5

    We are so happy with our experience with Big Apple Moving. Michele's team was professional, thoughtful, and gentle with our goods, and went above and beyond. I am not able to lift much on my own, and they made sure every storage box, elfa shelf unit, and piece of furniture was put exactly where I wanted it. They were courteous and efficient, and we would happily work with them again. Mylos the coordinator was also responsive, thought through all the details, and was easy to work with. Pricing was more affordable than comparable moving companies that offer the same services. Thank you Michele and Big Apple Moving!

    Justine Pak

    5

    Tamizi and his partner were great! Super fast, on time, didn’t break anything, friendly, conscientious. The company was very communicative and helpful. Made my move a 10/10!

    Elise Beck

    5

    I have used Big Apple 3 times in the past 27 years. Each time has been excellent. Recently, Mischa's team was on time, dedicated, polite, efficient, and thorough. Reasonable price, too. Blaze in the office was very helpful.

    Tina Layno Verdon

    5

    I recently used Big Apple Moving to relocate some large and heavy equipment for our business, and I am extremely impressed with their service. The team arrived on time and was well-prepared to handle the equipment safely. The movers, Shannon and John, were very courteous, diligent, and helpful. They realized they needed an additional set of hands for this job and promptly called in Zura. Altogether, the team was able to complete the task within the day. Their teamwork and professionalism were evident, and I commend them for their hard work. I highly recommend Big Apple Moving to anyone in need of a reliable and efficient moving company. They made what could have been a stressful experience much more manageable, and I am grateful for their outstanding service.

    Chrisha Nario

    5

    Big Apple moving was great! Levan and Luki were the best. Easy to work with, during a stressful time moving houses. They took care of everything from start to finish in the moving process. Will definitely recommend using their services

    Samira Dhulipudi

    5

    David and Irakly did an AMAZING job! They wrapped up everything so nicely and made sure my stuff was safe. Highly recommend using Big Apple Movers!

    Brent LaFlam

    5

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